SHIPMENTS

Which company do you ship packages with?

All shipments are processed via Fedex.

When will you ship my package?

After we process and complete your order, our logistics will pack and ship the items within 1-2 working days.

When we ship the package you will receive an email from Fedex with an Track & Trace code so you can follow your order.

Note – During sales there might be a delay.

Can I change my shipping address after placing an order?

If you filled in the wrong address you can:

  • Call us during office hours (11.00 pm – 7.00 pm IST) at the number 011-46095788,
  • Give us your order number,
  • Explain your problem and give us the correct address.

We can change the address if the package is still in our warehouse.

If the package is already on its way, we have to contact Fedex and there is no guarantee that the change will go through.

If you want to change your shipping address there might be a delay in the delivery.

Note – If you send us a message via the Contact Us form, we might not read it on time. If you need to change your shipping address, it’s better if you call us.

When will I receive my package?

After a package is shipped, you will receive your package within 2-5 working days.

Please note, our carrier delivers usually within 2-5 business days, however, the shipping times can be affected by many factors (remote areas, conditions, customs process,..)

You can read all the information in our Shipping section.

How much do the shipping charges cost?

To check the cost of shipping charges you can:

  • Select one item and put it in the cart,
  • Proceed to checkout,
  • Open the “Country” section,
  • Type the name of your country,
  • On the right side of the screen, you will see “Shipping” and how much it costs.
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